How can we help?

FAQ

Ordering

How can I track my order?

Once Your Order Is Shipped, You Will Receive A Tracking Number Via Email. You Can Use This Tracking Number To Monitor The Status And Location Of Your Package.

Can I cancel my order after it's placed?

If You Need To Cancel Your Order, Please Contact Us As Soon As Possible. Depending On The Status Of Your Order, We Will Do Our Best To Accommodate Your Request.

Do you offer payment plans?

Yes, we offer clearpay for all orders. To avail of our buy now, pay later payment plans simply select 'Klarna' at checkout.

Shipping

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Where do you ship?

We ship worldwide! For any shipping inquiries or to speak with a team member visit here

How long does shipping take?

We offer next day delivery on all orders placed before Xpm nationwide.

For EU orders please allow X - X days to receive your item.

How much is shipping?

UK:

IRE:

EU:

US:

Returns/Exchanges

What is your returns/refunds policy?

We offer 30d returns/refunds on almost all of our items, for more info on our returns, refunds & exchanges visit here.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How do I refund/return an item?

Contact our team here to speak with a member of our team & process your refund/return right away.

Get in touch

Have questions about your order, or a general enquiry?